Step-by-step guide to accessing the NDIS

This pathway is for people who already receive disability support from the NSW Government.

Step 1: You will be contacted when it is your turn. The National Disability Insurance Agency (NDIA) will call or write to you, your family or carer to assess your eligibility for the NDIS.

Step 2: If you are eligible, you need to think about what supports you need and who you would like to provide them.

Step 3: You will continue to receive the support you need until you move to the NDIS.

Step 4: An NDIS representative will invite you to a group session to help you get ready for the NDIS.

Step 5: An NDIS representative will set up a meeting with you to talk about your first plan. At the meeting you will talk about your life and the supports you receive now.

Step 6: The NDIA will contact you when your plan is ready and will let you know how you can use it.

For more information

To learn more about the NDIS in NSW, please visit or phone 1800 800 110.