Service update - Public Guardian
From Monday 4 July 2022, the Public Guardian (a division of NSW Trustee and Guardian) is making changes to better support customers.
With additional roles and teams, the staff you have previously communicated with about decisions for people represented by the Public Guardian may change.
We are making these changes to provide more helpful and timely customer services.
As we make changes to the way we work, there might be some disruptions to our service.
We are working hard to avoid this and thank you in advance for your patience.
Contact us
You can continue to communicate with the Public Guardian using the contact details you have available.
If you don’t have contact details, use the information below.
If you or someone you support is represented by the Public Guardian
- Phone: 1300 076 694
- Email: pg.engagement@opg.nsw.gov.au
- Fax: 02 8688 9797
For all other general Guardianship enquiries
- Phone: 1300 361 389
- Email: pg.engagement@opg.nsw.gov.au
For urgent medical or dental treatment decisions please call 1300 076 694.
Do not email urgent requests for medical and dental treatment to pg.engagement@opg.nsw.gov.au. This email is not monitored outside of normal business hours.