NSW Public Guardian
BBus (Mktg), GDipCom
Megan was appointed as the NSW Public Guardian in July 2020.
In this role, Megan leads a team of guardians who can be appointed by a court or tribunal to make health and lifestyle decisions for people when their decision-making ability is impaired due to disability, age, mental illness or injury.
This is achieved through the practice of guardianship, advocacy and education.
Megan’s teams also include an information and support service for legally appointed private and enduring guardians.
Because most people with a guardianship order also interact with service providers and other areas of government, much of Megan’s work involves stakeholder engagement and relationship-building to establish a shared understanding of customers, design service and referral pathways, and develop information-sharing and collaboration initiatives.
“For many people with disability and their families, it can be difficult to navigate complex government systems, services and frameworks. Through my work with NSW Trustee & Guardian, making it simple for everyone to access these and have the support they need to live a full life in their community is one of my biggest motivators.”
As an experienced public servant, Megan has worked on several key projects for the former NSW Department of Justice and across government, including the NSW NDIS Implementation, NSW Ageing Strategy and Carers Strategy and more recently working with Digital NSW on the End of Life journey and the Department of Social Services as an advisory panel member for Supported Decision-Making.
Megan’s expertise in customer-centred design, business partnering and strategy saw her lead the development of a customer-centred model for the delivery of services at NSW Trustee & Guardian.
Her work has been recognised internationally as a winner in the 2020 International Association of Business Communicators’ Gold Quill Awards.
A legal forum to make and review decisions and settle conflicts. Tribunals are like courts but are usually more specialised and less formal.